schedule a curbside pickup

We're open!  But, for your safety and convenience, contactless Curbside Pickup and Curbside Services are also available 6 Days/Week, upon request.   

For full details, see the FAQ below.


FAQs


How does curbside pick-up work?
If a JH Library patron has an item on hold:

  1. Our automated system will notify patrons by email or phone that their item on hold is available for pickup.

  2. Upon notification, patron will schedule a pickup time in advance, or drop by and give us a call upon arrival.  

 

How do I place an item on hold?
You may place your hold on library materials on the JH Library website:

  • Visit our library website at www.juliahull.org

  • Hover over “Search the Library Catalog” in the upper right hand corner

  • Log-in to Encore using your library barcode and PIN.  Note:  Your PIN is the last 4 digits of your library barcode.

  • Search for your item in the Catalog

  • Select Request It

Can I just call the library to place a hold?

Yes!  Library staff are available, Monday-Saturday.  If you’d like to say “hi” and ask staff to help you select materials, we’re here to help.  Call 815-645-8611.

Can I still use the library's online web order form?

For your convenience, to order an activity or program kit, or request a library staff person personally shop for you, you may also use our ORDER REQUEST FORM.

Help!  I need to print/fax/scan something, but I don't want to come in!

You may email or drop-off documents for copying, faxing, or scanning.  Please call ahead, or once you reach the library parking lot:  815-645-8611.

I’m embarrassed to say it, but I don’t have a library card!  How can I get one?

Take a selfie.  Take a picture of your Driver’s License.  Take a picture of a current utility bill (name and address must match DL).  Email everything, along with a telephone number to librarycurbside@mail.meridian223.org.  We’ll have you downloading, reading, listening, and learning no time!

 

My library card expires soon.  How can I renew?
Take a picture of your current library card (barcode side up).  Take a picture of your Driver's License.  Email both, along with a telephone number, to librarycurbside@mail.meridian223.org.  Non-resident cardholder?  Give us a call:  815-645-8611.

 

What should I do if I have a question regarding my curbside pickup while I’m at the library?
Give us a call at 815-645-8611.
 
How do I return library items?
Patrons can return library materials using our library book drop. 

Out of an abundance of caution, library staff are quarantining returned items for 48 hours.  Therefore, recently returned materials may remain on your account longer than usual.  When checked in, library staff will backdate the materials.  No overdue fines will be charged.

Can’t you just take my items during curbside pickup?
Sorry, not at this time.  While we try our best to avoid cross contamination of materials, please help us out by returning your materials directly to the book drop.


When will all in-person library services and full public access to library facilities resume?
We are working to restore all library services and access soon as possible in a safe, coordinated and phased effort.